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Let us help you with any questions. We’re here serving Texans—in person. You can stop by one of our offices to discuss your options or get your questions answered. Or give us a call. You’ll always speak live to a person.
Customer Service Center: 1-800-321-7947
TTY: 1-800-735-2989

Temple (Headquarters)

1206 West Campus Drive
Temple, TX 76502
254-298-3000
1-800-321-7947
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Georgetown

204 S IH 35, Suite 100
Georgetown, TX 78628
512-930-6040
1-800-758-3012
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Waco

200 West State Highway 6, Suite 300
Waco, TX 76712
254-756-8000
1-800-684-7947
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Nurse Advice Line


Nurses are available to members 24 hours a day, 365 days a year. Our nurses can give you information about how to take care of yourself at home or can help you decide if an appointment, urgent care visit or emergency room visit is best. To talk to a nurse, call 1-877-505-7947.

Language Line


If you need assistance and your primary language is not English, call 1-888-210-0744 and tell the SWHP Customer Service Coordinator. An interpreter from AT&T will assist you in completing your call.
TRS-ActiveCare Website