Tools and Resources

Find all important documents and forms below:

Member Resources and Information

• Member Rights and Responsibilities
• Notice of Privacy Practices
• Authorization to release PHI (Protected Health Information)
• Authorization to release PHI (Protected Health Information) (Spanish)
• Prior Authorization List
• Quality Improvement Program
• Medical Claim Form
• Pharmacy Claim Form
• Pharmacy Mail-Order Form
• Prescription Fills and Refills
• Formulary and Pharmaceutical Management
• Complex Case Management Program
• Disease Management Program
• Utilization Management Program
• Wellness Programs
• Glossary
• Technology Assessment Program
• Language Center
• Frequently Asked Questions