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Resources for Benefits Administrators

Coming September 1: New Employer Portal

Our new and improved Employer Portal is almost here. Mark your calendar to check it out when it goes live on 9/1 and be sure to bookmark the new link so you can find it easily: myScott&White Self-Service. For more information, check out the new TRS BA Employer Guide.

Coming September 1: New Customer Service Phone #

On and after 9/1, call 1-844-633-5325 to speak to a Customer Service Advocate. Your Client Management team will still be available at their current numbers, which you'll find on the Client Management Contact Sheet under General Plan Information below.

2020-21 Plan Information

Welcome, new and returning Scott and White Health Plan administrators—and our new friends who were previously with FirstCare Health Plans! 2020-21 benefits will be provided by Scott & White Care Plans (SWCP), a wholly owned subsidiary of Scott and White Health Plan, and part of the Baylor Scott & White family of companies.

2020-21 is a new plan year with new regions and new benefits, but the same commitment to providing excellent service to TRS-ActiveCare members. You'll find everything you need for a successful Annual Enrollment below. If you don't find what you need, please let us know. We're here for you.

Not sure if you're in the right region? Check the 2020-21 SWHP TRS Map

General Plan Information